Shipping Policy

Order Processing

Orders are prepared after payment authorization is completed. We make reasonable efforts to process orders promptly, but processing times can vary depending on product availability, order volume, verification requirements, and operational circumstances. A shipping confirmation may be sent when a shipment is accepted by the carrier or when tracking information becomes available.

Delivery Estimates

Any delivery estimate shown at checkout or in an order message is an estimate rather than a guarantee. Carrier capacity, weather, customs procedures, local delivery conditions, and other factors outside our control may affect delivery timing. We are not responsible for delays caused by a carrier or an event outside our reasonable control, but we will assist with reasonable shipment inquiries.

Address Responsibility

Please review delivery information carefully before submitting your order. Customers are responsible for supplying a complete and accurate delivery address. If you notice an error, contact us immediately. We will try to help where possible, although changes cannot be guaranteed once an order has entered fulfillment or has been handed to a carrier.

Shipping Questions

Email service@zaviqen.com with your order number for delivery assistance.